Bill: Well I assume you’re referring to stage four lockdown in Melbourne, Australia at the moment where we are still open to business but we’re only treating people who require essential care. Steve might want to elaborate on what essential care means.
Steve: Essential care is that we can’t see people for routine treatment so people who might be coming for regular maintenance. However, we can see people who genuinely need care that may deteriorate or worsen to a point that they may need to see someone in an emergency department or a specialist.
So the best way to decide if we can see you is to call us and speak to one of the physiotherapists and we’ll go through some questions to see if it’s appropriate for you coming for face to face. And it may be that you come in for face to face and then we switch to telehealth.
